Please read through this page and contact us with any questions. We will be happy to answer any questions:
Before Your Visit
To ensure that you and others reap the full
of the spa experience, please...
- Arrive at least 15 minutes early. This allows you to enjoy a complimentary light snack prior to treatment. Arriving
late will not allow time for tea, and will lessen precious minutes of your spa service.
- Remember, your
service will end on time so that the next client isn't delayed,
regardless of how late you start.
- Respect other guests. The Spa
environment is one of tranquility and relaxation, so respect the other
guests' right to privacy and quiet.
- A 48-hour cancellation notice is required for
all spa services. If notification is not received within this time
requirement, you will be charged for your service(s). No refund will be given. Please read full policy below.
- In the case of a
gift certificate, the value of the services will be deducted from the
- Gift Certificate must be presented at time of
check in. Please note that gift certificates are non-refundable.
- Discounts are not
available on purchase or redemption of gift certificates. Not to be
combined with any other offers.
- Gratuities are based on full value of services not promotional prices.
- Prices are subject to change
without notice. Please visit the website often to be updated on prices and any promotions.
- VISA, MasterCard, Discover and American Express
- An individual must be
at least 16 years old to receive massages and body treatments with parental consent.
Gratuities are payable in cash only.
suggested is $15 -$20 per hourly session and per therapist or 15% to 20%.
- If your treatment is longer a higher gratuity is recommended. The same applies for couples
- A larger gratuity is suggested for promotions or specials because gratuity is based on the FULL VALUE of the service. Your service quality or time is never shortened in any manner.
Your therapist appreciates your consideration
If you were unhappy with your service, please let us know.
Your satisfaction is always our first priority
Making a reservation acknowledges the acceptance of all Euphoria Massage And Spa policies
Cancellation, No-Show and Re-scheduling Policy
- All treatments are by appointment only. Please keep in mind that a
specific time is especially set aside for you in order to deliver the
very best experience and our therapists arrange their
schedules with your appointment in mind.
- Your appointment will be
automatically confirmed via text and/or email only when you provide your contact information upon booking. We will also call you to confirm.
- We request the same
consideration and require our guests to give a minimum of 48 hours
notice for cancellation or re-scheduling.
- Be advised that if you re-schedule or cancel after the 48 hour policy you will be charged 50% of the regular price for services.
- Please note that should you cancel the same day you will be charged for the service.
- In the event you do not contact us via phone to
re-schedule or cancel your appointment you will be charged 100% of the service price. This is known as a NO-SHOW and the booking system will automatically flag
Our policy fairly ensures therapists are compensated for their scheduled time.
We sincerely appreciate your consideration and cooperation.
What should I bring with me?
For your comfort and convenience we provide robes and
slippers when you book services longer than 90 minutes.
If you have booked a Thai or Shiatsu massage, remember to wear loose-fitting clothes. Thai and Shiatsu massage do not require undressing.
If you have booked a body scrub or body wrap, you may want to bring an extra pair of underwear in case the one size fits all underwear provided is not comfortable.
Gentlemen, please bring a pair of comfortable shorts.
remember to leave your jewelry at home. We are not responsible for forgotten or lost jewelry.
How early should I arrive for my service?
Arrive at least 15
minutes before your first scheduled service to allow yourself ample time
to fill out the intake form, enjoy a light snack and change into a robe if applicable.
I alert someone if I have any physical restrictions?
Please notify us when making your appointment of any physical
ailments, disabilities, allergies, pregnancy or if you have used
There are no showers, whirlpools, saunas or steam rooms available. Water warmers and fresh hot
towels are used to remove products when
are a bodywork, massage and spa body treatment facility only. We do not offer hair or nail services.
Is child care available?
the spa experience is designed exclusively for adults, no children are
allowed in the spa.
However, if you should experience difficulty securing childcare, please contact the spa and ask if we would be able to accommodate you and your child with this situation.
What is the
Always provide a gratuity for your therapist(s). Gratuities are due at the
end of your service(s) at the reception desk where we provide gratuity envelopes.
Prices for services do not include gratuity
suggested is $13-$20 per session and per therapist for the first hour or 15% - 20%. The same applies for couples
treatments. A larger gratuity is a reflection of your satisfaction with your service and suggested for services over one hour.
Higher gratuities are recommended in the case of discounted services or introductory specials and exceptional service.
Gratuities are based on full value of services not on promotional prices
Gratuities are payable in cash only
To enjoy your service(s) please keep in mind that payment is
due upon check in. Gratuities are due upon the completion your service in order to enjoy the relaxation
experience of your massage.
Can I request a therapist?
Yes. If you have a preference, please notify us when making your
Because we value your feedback we have a suggestion box at the reception desk. We appreciate all comments which will help us improve your experience here with us.
Euphoria Massage & Spa is a non-sexual establishment and a safe environment.
ANY suggestive, sexual innuendos, gestures or any other illegal behavior will not be tolerated. In the event of this misconduct, the session will be terminated immediately. You will be charged the regular price of the service(s) and the customary service tax.
Be advised we will alert all spas in the surrounding areas and you will be black-listed.
A detailed police report of the incident will be filed and we will prosecute to the fullest extent of the law.